Healthcare Operations Consulting Career Advisory Services

For Organizations

Healthcare Operations Consulting

Ambulatory practices, rural health organizations, and multispecialty clinics face operational challenges that don't fit neatly into a consulting firm's pre-packaged methodology. Icicle Ridge brings direct operational experience to those problems — without the overhead, the junior associate, or the 200-slide deck.

Engagements are scoped to your actual situation. That might mean a focused workflow assessment, interim advisory support during a transition, or ongoing strategic counsel. Rate: $150/hour, billed in agreed increments. Discovery call is free.

Workflow Analysis and Redesign Assessment + recommendations
AI Tool Implementation and Adoption DAX, Epic AI, Copilot
Practice Management Advisory Ongoing or project-based
Policy and Procedure Development Documentation and implementation
Interim Operational Support Transition and gap coverage
Leadership and Team Development Management coaching and structure

AI in Practice

Operational experience with clinical AI — not vendor talking points.

Real-world implementation of DAX ambient documentation drove dramatic reductions in encounter close time. Epic AI InBasket tools meaningfully increased staff throughput without adding headcount. Provider adoption followed the predictable arc from resistance to near-complete uptake — and managing that arc is where the real work happens.

DAX Ambient Epic AI InBasket AI Chart Summaries Copilot

Not sure if consulting is the right fit? Start with a free 30-minute discovery call. No obligation — just an honest conversation about whether and how Icicle Ridge can help.

For Professionals

Career Advisory Services

Resume, cover letter, and interview preparation from an advisor who has worked in healthcare operations and understands how hiring actually works in this field. Not generic career coaching — specific, practical support built for healthcare professionals.

Whether you're applying for your first management role, navigating a lateral move, or targeting an executive position, the support is calibrated to where you are and where you're going.

All packages include direct communication throughout the engagement. Revisions are included as specified. Additional sessions available at $150/hour.

Resume + Cover Letter $250

One targeted role. Includes resume development or revision, tailored cover letter, and two rounds of revisions on each.

Interview Preparation $200

90-minute session with written feedback. Role-specific prep, behavioral and situational questions, and honest assessment of your presentation.

Career Sprint $600

Resume, cover letter, two interview prep sessions, LinkedIn optimization, and 30-day email support. Full preparation for an active search.

Executive Package $900

Everything in the Career Sprint, plus career strategy session and positioning advisory for senior and executive-level targets.

Custom engagements available for ongoing career support or specialized needs. Reach out to discuss.

How It Works

Simple by design.

01
Discovery Call

Free 30-minute conversation to understand your situation, what you need, and whether Icicle Ridge is the right fit. No obligation either way.

02
Scope and Agreement

For consulting, we define the engagement clearly before any work begins. For career advisory, you select the package that fits your situation. No surprises.

03
The Work

Direct, focused engagement. You work with me — not a junior associate, not a template. Communication is straightforward throughout.

Ready to get started?

Begin with a free discovery call or reach out directly.

Get in Touch About Icicle Ridge