"The best part of management has always been helping people and organizations figure out what they're capable of."

I'm a healthcare operations professional based in Wenatchee, Washington. I came here deliberately — drawn by the mountains, the trails, and a landscape that demands you pay attention. That same instinct for getting out of the noise and into what matters carries into my work.

My background spans UW Medicine and ambulatory care in Central Washington, across specialties including multispecialty practice management, dentistry, and primary care. That breadth wasn't accidental. I've always been more interested in how healthcare organizations function than in staying in one lane.

In recent years, that's extended into AI implementation — specifically, getting clinical AI tools like DAX ambient documentation and Epic's AI-assisted InBasket into the hands of providers who were skeptical, and watching the resistance give way as the workflow benefits became real. That experience is one of the things I'm most proud of.

Icicle Ridge Advisors exists because I found that helping others succeed — whether that's an organization navigating operational complexity or a professional trying to land their next role — is where my energy goes naturally. It always has been.

Outside of work, I'm usually on a trail with a camera. The Cascades are an inexhaustible subject.

Hiking Photography Cascade Mountains Wenatchee Valley
Present
Founder, Principal Advisor
Icicle Ridge Advisors LLC
Healthcare operations consulting and career advisory services.
Current
Practice Manager III
Confluence Health — Family Medicine
Practice management for Family Medicine in Chelan County. AI tool implementation including DAX ambient documentation and Epic AI InBasket.
Prior
Healthcare Operations
UW Medicine
Multispecialty ambulatory management and dental operations across UW Medicine's clinical enterprise.

Philosophy

Practical over theoretical.
Results over optics.

Healthcare organizations don't need more frameworks. They need someone who has sat in the chair, navigated the politics, managed the providers, and figured out what actually works in a clinical environment under real operational pressure. That's what I bring.


For individuals, the same principle applies. Career coaching that comes from understanding how healthcare hiring actually works — what managers look for, how resumes get read, what separates candidates in an interview — is worth more than generic advice from someone who has never worked in the field.

For Organizations

Operational expertise without the consulting firm overhead. Engagements are scoped to your actual problem, not a pre-packaged methodology.

For Professionals

Honest, direct coaching from someone who understands healthcare hiring from the inside. No flattery, no generic advice — just what works.

AI-Forward

Not a vendor perspective. Operational experience with clinical AI tools, including what goes wrong and how to manage the adoption curve successfully.

Ready to work together?

Start with a free 30-minute call. No obligation, no sales pitch.

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